Shipping policy
Shipping Policy – The LuxCore Fashion
Effective Date: May 20, 2026
Welcome to The LuxCore Fashion. This Shipping Policy explains how orders are processed, shipped, and delivered.
1. Order Processing
- All orders are processed within 1–3 business days after order confirmation.
- Orders are not processed or shipped on Sundays or public holidays.
- During high-demand periods, processing times may be slightly delayed.
2. Shipping Coverage
We currently ship across India.
For international shipping inquiries, please contact our support team before placing an order.
3. Estimated Delivery Time
Estimated delivery timelines:
- Metro Cities: 3–5 business days
- Other Locations: 5–8 business days
- Remote Areas: 7–10 business days
Delivery times may vary depending on courier availability and local conditions.
4. Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout.
- Free shipping may be offered on selected orders or promotional campaigns.
5. Order Tracking
Once your order is shipped, you will receive:
- Shipping confirmation email
- Tracking ID
- Courier partner details
Customers can track their shipment using the provided tracking information.
6. Delayed or Lost Shipments
While we aim for timely delivery, delays may occur due to:
- Weather conditions
- Courier delays
- Public holidays
- Unexpected operational issues
If your order is significantly delayed or appears lost, please contact us for assistance.
7. Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
The LuxCore Fashion is not responsible for delivery issues caused by incorrect or incomplete addresses provided by customers.
8. Damaged Packages
If you receive a damaged package:
- Do not accept the package if visibly damaged
- Take photos of the package and product
- Contact us within 48 hours of delivery
9. Cash on Delivery (COD)
Cash on Delivery may be available for selected locations and order values.
We reserve the right to restrict COD services in certain areas.
10. Contact Us
For shipping-related questions or support, please contact:
The LuxCore Fashion
Email: support@theluxcore.com
Website: The LuxCore Fashion